FAQ's

1. What is the Smart Interactive Pet Ball?
- The Smart Interactive Pet Ball is an innovative toy designed to move around on its own, stimulating your indoor cat's hunting instincts and providing them with exercise and entertainment.

2. How does the Smart Interactive Pet Ball move?
- The ball moves in a random and unpredictable manner due to its sphere shape and self-balancing system, allowing it to move freely around the house.

3. Is the Smart Interactive Pet Ball rechargeable?
- Yes, the Smart Interactive Pet Ball is rechargeable, eliminating the need to replace batteries frequently. One charging cycle provides up to 4 hours of playtime.

4. Does the Smart Interactive Pet Ball have any safety features?
- The ball features a 360-degree self-rotation system that changes its direction when colliding with obstacles like walls or furniture. Additionally, it has an automatic shut-off function after 40 minutes of rolling.

5. What is included in the purchase of the Smart Interactive Pet Ball?
- The purchase includes the Smart Interactive Pet Ball itself, available in green or pink color options, along with a charging cable.

6. Do you offer a satisfaction guarantee or return policy?
- Yes, we offer a 100% satisfaction guarantee and a 30-day money-back guarantee. If you are not fully satisfied with your purchase, you can contact us for a return and refund.

7. Is there a warranty on the Smart Interactive Pet Ball?
- The Smart Interactive Pet Ball comes with a warranty to ensure product quality and customer satisfaction. Please refer to our terms of service for more details.

8. How can I contact customer support for assistance with my purchase?
- For any inquiries or assistance regarding your purchase, you can reach out to our customer support team via email or the contact form on our website.